Mediation process : practical strategies for resolving conflict by Christopher W. Moore.
Material type: TextLanguage: Publication details: San Francisco : Jossey-Bass & Pfeiffer Imprints, Wiley, 2014.Edition: 4th edDescription: 686 pISBN:- 9781118304303
- 341.5220969 MOO/MED
Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Book | NLUO | NLUO | 341.5220969 MOO/MED (Browse shelf(Opens below)) | Available | 11915 |
Total holds: 0
Table of contents:
Part 1. Understanding disputes,conflict resolution and mediation
Part 2. Laying the groundwork for effective mediation
Part 3. Conducting productive mediation meetings
Part 4. Strategies for responding to special situations
Part 5. Towards an excellent practice of mediation