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Mediation process :

Moore, C. W.

Mediation process : practical strategies for resolving conflict by Christopher W. Moore. - 4th ed. - San Francisco : Jossey-Bass & Pfeiffer Imprints, Wiley, 2014. - 686 p.

Table of contents:
Part 1. Understanding disputes,conflict resolution and mediation
Part 2. Laying the groundwork for effective mediation
Part 3. Conducting productive mediation meetings
Part 4. Strategies for responding to special situations
Part 5. Towards an excellent practice of mediation

ISBN: 9781118304303

Subjects--Topical Terms:
Mediation.

Dewey Class. No.: 341.5220969 / MOO/MED

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