Effective E-CRM : Practices and Perspectives edited by S. Jaya Krishna.

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Material type: Text

TextLanguage: English Publication details: Hyderabad : ICFAI university press, 2006.Description: 176 pISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
Book	NLUO	NLUO	658.8120285 JAY/EFF (Browse shelf(Opens below))	Available		5554
Book	NLUO	NLUO	658.8120285 JAY/EFF (Browse shelf(Opens below))	Available		5555

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Table of contents:
Section 1. E-CRM- a practices
Section 2. Challenges: present and future
Section 3. Experiences
Index