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CRM Implementation : a strategic approach edited by Kaushik Mukerjee.
Material type:
TextLanguage: English Publication details: Hyderabad : ICFAI, 2006.Description: 251 pISBN: - 9788131404744
- 658.812 MUK/CRM
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NLUO | NLUO | 658.812 MUK/CRM (Browse shelf(Opens below)) | Available | 5245 | |||
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Book
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NLUO | NLUO | 658.812 MUK/CRM (Browse shelf(Opens below)) | Available | 5246 | |||
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Book
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NLUO | NLUO | 658.812 MUK/CRM (Browse shelf(Opens below)) | Available | 5247 |
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| 658.812 MUK/CRM CRM : | 658.812 MUK/CUS Customer focus: | 658.812 MUK/CUS Customer focus: | 658.812 MUK/CRM CRM Implementation : | 658.812 MUK/CRM CRM Implementation : | 658.812 MUK/CRM CRM Implementation : | 658.812 MUK/CUS Customer focus: |
Table of contents:
Section 1. Implementation strategies
Section 2. Applications and cases
Index