Relationship marketing: an introduction edited by Adam Lindagren and B. M. Chaturvedi.
Material type: TextLanguage: English Publication details: Hyderabad : ICFAI, 2004.Description: 181 pISBN:- 8178813505
- 658.812 LIN/REL
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658.812 KRI/SER Service lifecycle management : | 658.812 KRI/SER Service lifecycle management : | 658.812 LIN/REL Relationship marketing: an introduction | 658.812 LIN/REL Relationship marketing: | 658.812 MUK/CRM CRM : | 658.812 MUK/CRM CRM : | 658.812 MUK/CRM CRM : |
Table of contents:
Section 1. Introduction to relationship marketing
Section 2. Implementation of relationship marketing
Index