What every good lawyer should know
Campbell, Iain
What every good lawyer should know by Iain Campbell. - Delhi : Universal, 2008. - 129 p.
Table of contents:
Chapter 1. passion
Chapter 2. Have a good clear out
Chapter 3. The first impression and the reception
Chapter 4. The layout of your desk to make money
Chapter 5. Those silly reasons
Chapter 6. Expectations and perceptions-the vital difference
Chapter 7. The magic of rapport
Chapter 8. The power of we
Chapter 9. Differenciation -service
Chapter 10. Differenciation - product
Chapter 11. Forget file driven - become client driven
Chapter 12. The interview
Chapter 13. Treat the client as a lifetime client
Chapter 14. The it will do attitude
Chapter 15. Return the clients phone calls
Chapter 16. supper- please the client
Chapter 17. Quality
Chapter 18. Tell the client
Chapter 19. Risk reversal
Chapter 20. The new business coordinator
etc
9788175343412
Law offices.
340.068 / CAM/WHA
What every good lawyer should know by Iain Campbell. - Delhi : Universal, 2008. - 129 p.
Table of contents:
Chapter 1. passion
Chapter 2. Have a good clear out
Chapter 3. The first impression and the reception
Chapter 4. The layout of your desk to make money
Chapter 5. Those silly reasons
Chapter 6. Expectations and perceptions-the vital difference
Chapter 7. The magic of rapport
Chapter 8. The power of we
Chapter 9. Differenciation -service
Chapter 10. Differenciation - product
Chapter 11. Forget file driven - become client driven
Chapter 12. The interview
Chapter 13. Treat the client as a lifetime client
Chapter 14. The it will do attitude
Chapter 15. Return the clients phone calls
Chapter 16. supper- please the client
Chapter 17. Quality
Chapter 18. Tell the client
Chapter 19. Risk reversal
Chapter 20. The new business coordinator
etc
9788175343412
Law offices.
340.068 / CAM/WHA