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Crucial conversations : tools for talking when stakes are high by Joseph Grenny...[et al.].

Contributor(s): Material type: TextTextLanguage: English Publication details: Chennai : McGraw Hill, 2024.Edition: 3rd edDescription: 279 pISBN:
  • 9789355323354
Subject(s): DDC classification:
  • 153.6 GRE/CRU
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Holdings
Item type Current library Home library Call number Status Date due Barcode Item holds
Book Book NLUO New Materials Shelf NLUO New Materials Shelf 153.6 GRE/CRU (Browse shelf(Opens below)) Available 15732
Total holds: 0

Table of contents:
Preface ix
1. what is crucial conversation?
and who cares?
2. mastering crucial conversations
the power of dialogue
Part 1. What to do before you open your mouth
Part 2. How to open your mouth
Part 3. How to finish

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