Crucial conversations : tools for talking when stakes are high by Joseph Grenny...[et al.].
Material type:
- 9789355323354
- 153.6Â GRE/CRU
Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
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NLUO New Materials Shelf | NLUO New Materials Shelf | 153.6 GRE/CRU (Browse shelf(Opens below)) | Available | 15732 |
Total holds: 0
Table of contents:
Preface ix
1. what is crucial conversation?
and who cares?
2. mastering crucial conversations
the power of dialogue
Part 1. What to do before you open your mouth
Part 2. How to open your mouth
Part 3. How to finish