Crucial conversations : tools for talking when stakes are high
Crucial conversations : tools for talking when stakes are high
by Joseph Grenny...[et al.].
- 3rd ed.
- Chennai : McGraw Hill, 2024.
- 279 p.
Table of contents:
Preface ix
1. what is crucial conversation?
and who cares?
2. mastering crucial conversations
the power of dialogue
Part 1. What to do before you open your mouth
Part 2. How to open your mouth
Part 3. How to finish
9789355323354
Interpersonal Communication.
153.6 / GRE/CRU
Table of contents:
Preface ix
1. what is crucial conversation?
and who cares?
2. mastering crucial conversations
the power of dialogue
Part 1. What to do before you open your mouth
Part 2. How to open your mouth
Part 3. How to finish
9789355323354
Interpersonal Communication.
153.6 / GRE/CRU