000			01288nam a2200205 a 4500
005			20160501144430.0
008			141201s2011 xx 000 0 und d
020			_a9780735599680
040			_aMAIN
041			_aEnglish
082			_a341.52 _bGOL/MED
100			_aGolann, Dwight
245			_aMediation : _bthe roles of advocate and neutral _cby Dwight Golann.
250			_a2nd ed.
260			_aNew York : _bAspen Publisher, _c2011.
300			_a474 p.
500			_aTable of contents: Part 1 Introduction Chapter 1. the origins of disputes Chapter 2. Negotiator styles Chapter 3. Negotiation-step by step Chapter 4. Barriers to settlement Part 2 The mediation process Chapter 5. An overview of mediation Chapter 6. Stages of mediation Chapter 7. Process skills Chapter 8. Emotional issues and cognitive forces Chapter 9. Merits-based barriers Part 3 The advocate's role Chapter 10. Representing clients:preparation Chapter 11. Representing clients:during the process Part 4 Specialised topics Chapter 12. Specific applications Chapter 13. court connected mediation and fairness concerns Chapter 14. The law of mediation Chapter 15. Ethical issues for advocates and mediators Chapter 16. Mixed and changing roles
650			_aArbitration.
942			_cBK
999			_c9357 _d9357