000			00472nam a2200181 a 4500
999			_c9250 _d9250
005			20170609163922.0
008			141201s2004 xx 000 0 und d
020			_a9781403995858
040			_aMAIN
041			_aENG
082			_a658.45 _bHAR/COM
100			_aHargie, Owen
245			_aCommunication skilis for effective management _cby Owen Hargie, David Dickson and Dennis Tourish.
260			_aNew York : _bPalgrave macmill, _c2004.
300			_a488 p.
500			_aTable of Contents: Chapter 1. The world of the communicative manager Chapter 2. It's not what you say ... : communicating non verbally Chapter 3. They could be persuaded: using your managerial influence Chapter 4. Let's get together: teams at work Chapter 5. Steering the way: leading meetings that work Chapter 6. That silver-tongued devil ... : making presentations matter Chapter 7. We can work it out: negotiating and bargaining Chapter 8. Will they buy it? Why managers must be able to sell Chapter 9. Calling all organisations: the business of the telephone Chapter 10. Writing matters: how to create the write impression Chapter 11. Tell it like it is ... : communicating assertively Chapter 12. What's your problem? Helping in the workplace Chapter 13. The war for talent: selection skills for busy managers Chapter 14. Feedback time: performance appraisal and management Chapter 15. Following the correct path: the guiding lights of ethics and audits. References Index
650			_aManagement.
700			_aDickson, David
700			_aTourish, Dennis
942			_cBK