| 000 | 00402nam a2200169 a 4500 | ||
|---|---|---|---|
| 999 |
_c6400 _d6400 |
||
| 005 | 20171103115656.0 | ||
| 008 | 141201s2008 xx 000 0 und d | ||
| 020 | _a9788131413982 | ||
| 040 | _aMAIN | ||
| 041 | _aENG | ||
| 082 |
_a658.8 _bSEL/SER |
||
| 100 | _aKalai Selvan, N. (Ed.) | ||
| 245 |
_aService delivery management : _ba roadmap to success _cedited by N. Kalai Selvan. |
||
| 260 |
_aHyderabad : _bICFAI, _c2008. |
||
| 300 | _a245 p. | ||
| 500 | _aTable of Contents: Section 1. Introduction Section 2. Applications Index | ||
| 650 | _aMarketing. | ||
| 942 | _cBK | ||