000 00482nam a2200181 a 4500
999 _c6064
_d6064
005 20171025113832.0
008 141201s2006 xx 000 0 und d
020 _a9788131405307
040 _aMAIN
041 _aENG
082 _a658.5
_bBAN/MEA
100 _aBandyopadhay, P. K. (Ed.)
245 _aMeasuring productivity in services :
_bnew dimensions
_cedited by P. K. Bandyopadhay.
260 _aHyderabad :
_bICFAI,
_c2006.
300 _a333 p.
500 _aTable of Contents : Section 1. Productivity dimensions revisited Section 2. Productivity in retail Section 3. Productivity in financial services Section 4. Productivity in education and health services Index
650 _aService Industries--Management.
942 _cBK