000 00384nam a2200157 a 4500
005 20160308114644.0
008 141201s2008 xx 000 0 und d
020 _a9788131420737
040 _aMAIN
041 _aEnglish
100 _aGhose, Amitabha (Ed.)
245 _aCustomer Service in Hotel Industry
260 _aHyderabad :
_bICFAI,
_c2008.
300 _a176 p.
942 _cBK
999 _c5351
_d5351