000 00590nam a2200193 a 4500
005 20170106120900.0
008 141201s2006 xx 000 0 und d
020 _a9788131401361
040 _aMAIN
041 _aEnglish
082 _a658.4
_bJAY/BUS
100 _aJaya Krishna, S. (Ed.)
245 _aBusiness service management :
_ban introduction
_cedited by S. Jaya Krishna.
260 _aHyderabad :
_bICFAI,
_c2006.
300 _a174 p.
500 _aTable of Contents : Section 1. Concepts and Applications Section 2. Experiences Index
650 _aManagement.
942 _cBK
999 _c5191
_d5191