000 | 00590nam a2200193 a 4500 | ||
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005 | 20170106120900.0 | ||
008 | 141201s2006 xx 000 0 und d | ||
020 | _a9788131401361 | ||
040 | _aMAIN | ||
041 | _aEnglish | ||
082 |
_a658.4 _bJAY/BUS |
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100 | _aJaya Krishna, S. (Ed.) | ||
245 |
_aBusiness service management : _ban introduction _cedited by S. Jaya Krishna. |
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260 |
_aHyderabad : _bICFAI, _c2006. |
||
300 | _a174 p. | ||
500 | _aTable of Contents : Section 1. Concepts and Applications Section 2. Experiences Index | ||
650 | _aManagement. | ||
942 | _cBK | ||
999 |
_c5191 _d5191 |