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008 141201s2004 xx 000 0 und d
020 _a8178812673
040 _aMAIN
041 _aENG
082 _a658.4058
_bSUR/BUS
100 _aSuresh, K. (Ed.)
245 _aBusiness Process Outsourcing :
_bAn Indian Perspectives (Vol. 2)
_cedited by K Suresh.
260 _aHyderabad :
_bICFAI,
_c2004.
300 _a179 p.
500 _aTable of Contents : Section 1. Indian Scenario Section 2. ITES and Call Centres Section 3. Cases Bibliography Index
650 _aManagement.
942 _cBK