| 000 | 00467nam a2200181 a 4500 | ||
|---|---|---|---|
| 999 |
_c4861 _d4861 |
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| 005 | 20180310124514.0 | ||
| 008 | 141201s2007 xx 000 0 und d | ||
| 020 | _a9788131407721 | ||
| 040 | _aMAIN | ||
| 041 | _aENG | ||
| 082 |
_a658.81203 _bKUM/ICF |
||
| 100 | _aKumar, Pradeep | ||
| 245 |
_aICFAI dictionary of customer relationship management terms _cby Pradeep Kumar. |
||
| 260 |
_aHyderabad : _bICFAI, _c2007. |
||
| 300 | _a250 p. | ||
| 500 | _aTable of contents: Chapter 1. The Icfai dictionary of customer relationship management terms Bibliography | ||
| 650 | _aMarketing. | ||
| 942 | _cBK | ||