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999 _c4619
_d4619
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008 141201s2002 xx 000 0 und d
020 _a8178812134
040 _aMAIN
041 _aENG
082 _a658.4058
_bSUR/BUS
100 _aSuresh, K. (Ed.)
245 _aBusiness process outsourcing :
_bconcepts and cases (Vol. 1)
_cedited by K. Suresh.
260 _aHyderabad :
_bICFAI,
_c2002.
300 _a196 p.
500 _aTable of Contents: Section 1. Concepts and issues Section 2. Service providers' perspective Section 3. Applications Appendix Bibliography
650 _aManagement.
942 _cBK