| 000 | 00743nam a2200205 a 4500 | ||
|---|---|---|---|
| 999 |
_c4574 _d4574 |
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| 005 | 20190213120308.0 | ||
| 008 | 141201s2003 xx 000 0 und d | ||
| 020 | _a8178811006 | ||
| 040 | _aMAIN | ||
| 041 | _aENG | ||
| 082 |
_a004 _bMAN/IT |
||
| 100 | _aMantravadi, Pramod M. (Ed.) | ||
| 245 |
_aIT enabled services (Vol. 1) _cedited by Pramod M. Mantravadi. |
||
| 260 |
_aHyderabad : _bICFAI, _c2003. |
||
| 300 | _a170 p. | ||
| 440 | _a(Information technology series) | ||
| 500 | _aTable of Contents : Section 1. Introduction Section 2. Business process outsourcing Section 3. Call Centers Section 4. Internet services Section 5. Voice over internet protocol Section 6. e-learning | ||
| 650 | _aComputer Science. | ||
| 942 | _cBK | ||