000 00585nam a2200193 a 4500
005 20161004152646.0
008 141201s2008 xx 000 0 und d
020 _a9788131414057
040 _aMAIN
041 _aEnglish
082 _a381.1
_bVAR/MYS
100 _aVarma, Anil (Ed.)
245 _aMystery shopping :
_ban introduction
_cedited by Anil Varma.
260 _aHyderabad :
_bICFAI,
_c2008.
300 _a257 p.
500 _aTable of Contents : Section 1. Introduction Section 2. Applications Section 3. Studies Index
650 _aTrade & Services.
942 _cBK
999 _c4562
_d4562