| 000 | 00408nam a2200169 a 4500 | ||
|---|---|---|---|
| 999 |
_c2883 _d2883 |
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| 005 | 20170422111422.0 | ||
| 008 | 141201s2007 xx 000 0 und d | ||
| 020 | _a9788174465320 | ||
| 040 | _aMAIN | ||
| 041 | _aENG | ||
| 082 |
_a658.4058 _bSAX/BUS |
||
| 100 | _aSaxena, K. B. C. | ||
| 245 |
_aBusiness process outstanding : _bfor strategic advantage _cby K. B. C. Saxena and Sangeeta Shah Bharadwaj. |
||
| 260 |
_c2007. _aNew Delhi : _bExcel Books, |
||
| 300 | _a182 p. | ||
| 500 | _aTable of Contents : Chapter 1. Introducing to business process outsourcing Chapter 2. Management process in business process outsourcing Chapter 3. Business process outsourcing Chapter 4. Business process outsourcing management Chapter 5. The information technology management competency Chapter 6. Human resources management Chapter 7. Relationship management Chapter 8. Management of BPO risk Chapter 9. Business process outsourcing for strategic advantage Chapter 10. Business process outsourcing survey analysis and case studies Appendices Index | ||
| 650 | _aManagement. | ||
| 700 | _aBharadwaj, Sangeeta Shah | ||
| 942 | _cBK | ||