| 000 | 00782nam a2200193 a 4500 | ||
|---|---|---|---|
| 005 | 20161025135756.0 | ||
| 008 | 141201s2007 xx 000 0 und d | ||
| 020 | _a9780070636767 | ||
| 040 | _aMAIN | ||
| 041 | _aEnglish | ||
| 082 |
_a658 _bMIC/STA |
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| 100 | _aMichelli, Joseph A. | ||
| 245 |
_aStarbucks experience : _b5 principles for turning ordinary into extraordinary _cby Joseph A. Michelli. |
||
| 260 |
_aNew Delhi : _bTata McGraw Hill : _c2007. |
||
| 300 | _a208 p. | ||
| 500 | _aTable of Contents: Introduction Principle 1. Make it Your Own Principle 2. Everything Matters Principle 3. Surprise and Delight Principle 4. Embrace Resistance Principle 5. Leave your Mark A Final Word Bibliography Reader's Guide Index | ||
| 650 | _aManagement. | ||
| 942 | _cBK | ||
| 999 |
_c2545 _d2545 |
||