| 000 | 00877nam a2200205 a 4500 | ||
|---|---|---|---|
| 005 | 20160213122828.0 | ||
| 008 | 141201s9999 xx 000 0 und d | ||
| 020 | _a9781118304303 | ||
| 040 | _aMAIN | ||
| 041 | _aEnglish | ||
| 082 |
_a341.5220969 _bMOO/MED |
||
| 100 | _aMoore, C. W. | ||
| 245 |
_aMediation process : _bpractical strategies for resolving conflict _cby Christopher W. Moore. |
||
| 250 | _a4th ed. | ||
| 260 |
_aSan Francisco : _b Jossey-Bass & Pfeiffer Imprints, Wiley, _c2014. |
||
| 300 | _a686 p. | ||
| 500 | _aTable of contents: Part 1. Understanding disputes,conflict resolution and mediation Part 2. Laying the groundwork for effective mediation Part 3. Conducting productive mediation meetings Part 4. Strategies for responding to special situations Part 5. Towards an excellent practice of mediation | ||
| 650 | _aMediation. | ||
| 942 | _cBK | ||
| 999 |
_c11956 _d11956 |
||