Table of contents:
Chapter 1. What is supply chain management?
Chapter 2. Supply chain management in the global environment
Chapter 3. The consequences of supply chain management : creating value, satisfaction, and differential advantage
Chapter 4. The role of marketing in supply chain management
Chapter 5. The dynamic role of the sales function in supply chain management
Chapter 6. Research and development in supply chain management
Chapter 7. Improving supply chain sales forecasting
Chapter 8. The evolution and growth of production in supply chain management
Chapter 9. Purchasing in a supply chain context
Chapter 10. The role of logistics in the supply chain
Chapter 11. The evolution and growth of information systems in supply chain management
Chapter 12. Financial issues in supply chain management
Chapter 13. Customer service in a supply chain management context
Chapter 14. Inter-functional coordination in supply chain management
Chapter 15. Inter-corporate cooperation in supply chain management
Chapter 16. Measuring performance in the supply chain
Chapter 17. Managing the supply chain : managerial implications and research and managerial implications
References
Index