Transforming behaviour : pro-social modelling in practice by Sally Cherry.
Material type: TextLanguage: Publication details: U.K. : Willan Pub., 2005.Description: 192 pISBN:- 9781843921660
- 364.48 CHE/TRA
Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Book | NLUO | NLUO | 364.48 CHE/TRA (Browse shelf(Opens below)) | Available | 9472 |
Table of Contents:
Chapter 1. Introduction
Chapter 2. Developing empathetic relationships and working in a solution-focused way
Chapter 3. Exploring the legitimate use of authority : roles, rules, values, expectations and rewards
Chapter 4. Assertive interactions and pro-social feedback
Chapter 5. Motivating the unwilling client
Chapter 6. Practical ways of helping people to change
Chapter 7. Taking a systematic, pro-social, collaborative approach to problem solving
Chapter 8. Responding to individual need and diversity
Chapter 9. Being a pro-social manager : becoming a pro-social organisation
App. Exercises to develop and embed pro-social modelling in teams
Index