TY  - BOOK
AU  - Golann, Dwight
TI  - Mediation: the roles of advocate and neutral
SN  - 9780735599680
U1  - 341.52 
PY  - 2011///
CY  - New York
PB  - Aspen Publisher
KW  - Arbitration
N1  - Table of contents:
Part 1
Introduction
Chapter 1. the origins of disputes
Chapter 2. Negotiator styles
Chapter 3. Negotiation-step by step
Chapter 4. Barriers to settlement
Part 2
The mediation process
Chapter 5. An overview of mediation
Chapter 6. Stages of mediation
Chapter 7. Process skills
Chapter 8. Emotional issues and cognitive forces
Chapter 9. Merits-based barriers
Part 3
The advocate's role
Chapter 10. Representing clients:preparation
Chapter 11. Representing clients:during the process
Part 4
Specialised topics
Chapter 12. Specific applications
Chapter 13. court connected mediation and fairness concerns
Chapter 14. The law of mediation
Chapter 15. Ethical issues for advocates and mediators
Chapter 16. Mixed and changing roles
ER  -