TY  - BOOK
AU  - Hargie, Owen
AU  - Dickson, David 
AU  - Tourish, Dennis 
TI  - Communication skilis for effective management
SN  - 9781403995858
U1  - 658.45 
PY  - 2004///
CY  - New York
PB  - Palgrave macmill
KW  - Management
N1  - Table of Contents:
Chapter 1. The world of the communicative manager 
Chapter 2. It's not what you say ... : communicating non verbally 
Chapter 3. They could be persuaded: using your managerial influence 
Chapter 4. Let's get together: teams at work 
Chapter 5. Steering the way: leading meetings that work 
Chapter 6. That silver-tongued devil ... : making presentations matter 
Chapter 7. We can work it out: negotiating and bargaining 
Chapter 8. Will they buy it? Why managers must be able to sell 
Chapter 9. Calling all organisations: the business of the telephone 
Chapter 10. Writing matters: how to create the write impression 
Chapter 11. Tell it like it is ... : communicating assertively 
Chapter 12. What's your problem? Helping in the workplace
Chapter 13. The war for talent: selection skills for busy managers 
Chapter 14. Feedback time: performance appraisal and management 
Chapter 15. Following the correct path: the guiding lights of ethics and audits.
References
Index
ER  -