Hargie, Owen <br/><br/>
Communication skilis for effective management 
by Owen Hargie, David Dickson and Dennis Tourish. 
 - New York :  Palgrave macmill,  2004. 
 - 488 p. 
<br/><br/> Table of Contents:<br/>Chapter 1. The world of the communicative manager <br/>Chapter 2. It's not what you say ... : communicating non verbally <br/>Chapter 3. They could be persuaded: using your managerial influence <br/>Chapter 4. Let's get together: teams at work <br/>Chapter 5. Steering the way: leading meetings that work <br/>Chapter 6. That silver-tongued devil ... : making presentations matter <br/>Chapter 7. We can work it out: negotiating and bargaining <br/>Chapter 8. Will they buy it? Why managers must be able to sell <br/>Chapter 9. Calling all organisations: the business of the telephone <br/>Chapter 10. Writing matters: how to create the write impression <br/>Chapter 11. Tell it like it is ... : communicating assertively <br/>Chapter 12. What's your problem? Helping in the workplace<br/>Chapter 13. The war for talent: selection skills for busy managers <br/>Chapter 14. Feedback time: performance appraisal and management <br/>Chapter 15. Following the correct path: the guiding lights of ethics and audits.<br/>References<br/>Index 
<br/><br/><label>ISBN: </label>9781403995858 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.
<br/><br/><label>Dewey Class. No.: </label>658.45  / HAR/COM