TY - BOOK AU - Narain, Ram TI - Twelve management skills for success SN - 9788130901848 U1 - 658.409 PY - 2006/// CY - New Delhi PB - Viva Books KW - Management N1 - Table of Contents : Chapter 1. Time management skills - 2 days Chapter 2. Improving interpersonal skills - 2 days Chapter 3. Communication skills - 2 days Chapter 4. Presentation skills - 2 days Chapter 5. Negotiating skills - 2 days Chapter 6. Delegating skills - 1 day Chapter 7. Effective meeting skills - 1 day Chapter 8. Motivating skills - 1 day Chapter 9. Leadership and team building skills - 2 days Chapter 10. Total quality management skills - 1 day Chapter 11. Customer service management skills - 1 day Chapter 12. Managing performance skills - 1 day ER -