Narain, Ram <br/><br/>
Twelve management skills for success 
by Ram Narayan. 
 - New Delhi :  Viva Books,  2006. 
 - 432p. 
<br/><br/> Table of Contents :<br/>Chapter 1. Time management skills - 2 days<br/>Chapter 2. Improving interpersonal skills - 2 days<br/>Chapter 3. Communication skills - 2 days<br/>Chapter 4. Presentation skills - 2 days<br/>Chapter 5. Negotiating skills - 2 days<br/>Chapter 6. Delegating skills - 1 day<br/>Chapter 7. Effective meeting skills - 1 day<br/>Chapter 8. Motivating skills - 1 day<br/>Chapter 9. Leadership and team building skills - 2 days<br/>Chapter 10. Total quality management skills - 1 day<br/>Chapter 11. Customer service management skills - 1 day<br/>Chapter 12. Managing performance skills - 1 day<br/> 
<br/><br/><label>ISBN: </label>9788130901848 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.
<br/><br/><label>Dewey Class. No.: </label>658.409  / NAR/TWE