TY - BOOK AU - Campbell, Iain TI - What every good lawyer should know SN - 9788175343412 U1 - 340.068 PY - 2008/// CY - Delhi PB - Universal KW - Law offices N1 - Table of contents: Chapter 1. passion Chapter 2. Have a good clear out Chapter 3. The first impression and the reception Chapter 4. The layout of your desk to make money Chapter 5. Those silly reasons Chapter 6. Expectations and perceptions-the vital difference Chapter 7. The magic of rapport Chapter 8. The power of we Chapter 9. Differenciation -service Chapter 10. Differenciation - product Chapter 11. Forget file driven - become client driven Chapter 12. The interview Chapter 13. Treat the client as a lifetime client Chapter 14. The it will do attitude Chapter 15. Return the clients phone calls Chapter 16. supper- please the client Chapter 17. Quality Chapter 18. Tell the client Chapter 19. Risk reversal Chapter 20. The new business coordinator etc ER -