Voice of authority : 10 communication strategies every leader needs to know
by Dianna Booher.
- New Delhi : Tata McGraw Hill, 2007.
- 212 p.
Table of Contents: Introduction Chapter 1. Is it correct? Chapter 2. Is it complete? Chapter 3. Is it clear? Chapter 4. Is it purposefully unclear? Chapter 5. Is it consistent? Chapter 6. Are you credible? Chapter 7. Are you concerned and connected? Chapter 8. Is it current? Chapter 9. Does your communication make you look competent? Chapter 10. Is it circular? Bibliography Index