TY - BOOK AU - Wallace, Harold R. AU - Masters, L. Ann TI - Personality development for life and work SN - 9789812436535 U1 - 658.409 PY - 2004/// CY - South -Western PB - Thomson Asia Pte Ltd. KW - Management N1 - Table of Contents : Chapter 1. Self-esteem Chapter 2. Self-improvement Chapter 3. Developing positive attitude Chapter 4. Communication channels Chapter 5. Getting your message across Chapter 6. Communicating to resolve conflict Chapter 7. Working with others Chapter 8. getting along with your supervisors Chapter 9. Relating to clients and customers chapter 10. Self-motivation Chapter 11. Self-management Chapter 12. Thinking skills Chapter 13. Standards of conduct Chapter 14. Valuing diversity Chapter 15. Getting the job Chapter 16. Workplace success Index ER -