TY - BOOK AU - Wallace, Harold R. AU - Masters, L. Ann TI - Personality development SN - 9788131504352 U1 - 658.45 PY - 2006/// CY - New Delhi PB - Cengage learning KW - Management N1 - Table of Contents: Chapter 1. Self-esteem Chapter 2. Self-improvement Chapter 3. Developing positive attitudes Chapter 4. Communication channels Chapter 5. Getting your message across Chapter 6. Communicating to resolve conflict Chapter 7. Working with others Chapter 8. Getting along with your supervisor Chapter 9. Relating to clients and customers Chapter 10. Self-motivation Chapter 11. Self-management Chapter 12. Thinking skills Chapter 13. standards of conduct Chapter 14. Valuing diversity Chapter 15. Getting the job Chapter 16. Workplace success Index ER -