Spangle, Michael L.

Negotiation : communication for diverse settings by Michael L. Spangle and Myra Warren Isenhart. - New Delhi : Sage Pub., 2008. - 434 p.

Table of Contents :
Chapter 1. Foundations of negotiation
Chapter 2. Contextual nature of negotiation
Chapter 3. Theoretical perspectives
Chapter 4. Negotiation process
Chapter 5. Qualities and skills of effective negotiators
Chapter 6. When negotiation breaks down
Chapter 7. Interpersonal negotiation
Chapter 8. Consumer negotiation
Chapter 9. Organisational negotiation
Chapter 10. Community negotiation
Chapter 11. International negotiation
Chapter 12. Integrating the art with the science of negotiation
Index

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Management.

658.4052 / SPA/NEG