TY  - BOOK
AU  - Raman, Meenakshi
AU  - Singh, Prakash 
TI  - Business communication
SN  - 9780195676952
U1  - 658.45 
PY  - 2006///
CY  - India
PB  - Oxford university press
KW  - Management
KW  - Business communication
N1  - Table of Contents:
Chapter 1. Nature and scope of communication
Chapter 2. Non-verbal communication
Chapter 3. Effective listening
Chapter 4. Business presentations and public speaking
Chapter 5. Conversations
Chapter 6. Instructions
Chapter 7. Interviews
Chapter 8. Business writings
Chapter 9. Business correspondence
Chapter 10. Business, reports and proposals
Chapter 11. Meetings and conferences
Chapter 12. Group discussions and team presentations
Chapter 13. Team briefing
Chapter 14. Technology-enabled business communication
Chapter 15. Communication across functional areas
Chapter 16. Persuasive strategies in business communication
Chapter 17. Corporate communication
Chapter 18. Ethics in business communication
Chapter 19. Business communication aids
ER  -