Business communication
by Meenakshi Raman and Prakash Singh.
- India : Oxford university press, 2006.
- 595 p.
Table of Contents: Chapter 1. Nature and scope of communication Chapter 2. Non-verbal communication Chapter 3. Effective listening Chapter 4. Business presentations and public speaking Chapter 5. Conversations Chapter 6. Instructions Chapter 7. Interviews Chapter 8. Business writings Chapter 9. Business correspondence Chapter 10. Business, reports and proposals Chapter 11. Meetings and conferences Chapter 12. Group discussions and team presentations Chapter 13. Team briefing Chapter 14. Technology-enabled business communication Chapter 15. Communication across functional areas Chapter 16. Persuasive strategies in business communication Chapter 17. Corporate communication Chapter 18. Ethics in business communication Chapter 19. Business communication aids