TY  - BOOK
AU  - Locker, Kitty O.
AU  - Kaczmarek, Stephen Kyo 
TI  - Business communication: building critical skills
SN  - 9780070620155
U1  - 658.45 
PY  - 2007///
CY  - New Delhi
PB  - Tata McGraw Hill, 
KW  - Management
N1  - Table of Contents:
Unit 1. Building blocks for effective messages
Unit 2. Creating goodwill
Unit 3. Letters, Memos, and E-Mail Messages
Unit 4. Polishing Your Writing
Unit 5. Interpersonal Communication
Unit 6. Research, Reports, and Visuals
Unit 7. Job Hunting
Index
ER  -