Locker, Kitty O. <br/><br/>
Business communication :  building critical skills 
by Kitty O. Locker and Stephen Kyo Kaczmarek. 
 - 3rd ed. 
 - New Delhi :  Tata McGraw Hill,   2007. 
 - 559 p. 
<br/><br/> Table of Contents:<br/>Unit 1. Building blocks for effective messages<br/>Unit 2. Creating goodwill<br/>Unit 3. Letters, Memos, and E-Mail Messages<br/>Unit 4. Polishing Your Writing<br/>Unit 5. Interpersonal Communication<br/>Unit 6. Research, Reports, and Visuals<br/>Unit 7. Job Hunting<br/>Index 
<br/><br/><label>ISBN: </label>9780070620155 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.
<br/><br/><label>Dewey Class. No.: </label>658.45  / LOC/BUS