TY - BOOK AU - Parasuraman, A. AU - Grewal, Dhruv AU - Krishnan, R. TI - Marketing research SN - 8177225146 U1 - 658.83 PY - 2005/// CY - New Delhi PB - Biztatra KW - Marketing Research N1 - Table of Contents: Part 1. Introduction to marketing research Part 2. Data collection: types and methods Part 3. Data collection: measurement instruments and sampling Part 4. Data analysis Part 5. Communication with research users Appendix Subject index ER -