Marketing research
by A. Parasuraman, Dhruv Grewal and R. Krishnan.
- New Delhi : Biztatra, 2005.
- 682 p.
Table of Contents: Part 1. Introduction to marketing research Part 2. Data collection: types and methods Part 3. Data collection: measurement instruments and sampling Part 4. Data analysis Part 5. Communication with research users Appendix Subject index