TY  - BOOK
AU  - Bedi, Kanishka
TI  - Quality management 
SN  - 9780195677959
U1  - 658.4013 
PY  - 2006///
CY  - India
PB  - Oxford university press
KW  - Management
N1  - Table of Contents :
Chapter 1. Introduction to quality management
Chapter 2. Quality function deployment
Chapter 3. Acceptance sampling
Chapter 4. Statistical process control
Chapter 5. Quality standards and business excellence models
Chapter 6. Software quality management
Chapter 7. Total quality management 
Chapter 8. Six sigma
Chapter 9. Experimental designs and taguchi method
Chapter 10. Service quality management
Chapter 11. Cost of quality
Chapter 12. Quality strategy for Indian industry
Index

ER  -