Bedi, Kanishka <br/><br/>
Quality management  
by Kanishka Bedi. 
 - India :  Oxford university press,  2006. 
 - 712 p. 
<br/><br/> Table of Contents :<br/>Chapter 1. Introduction to quality management<br/>Chapter 2. Quality function deployment<br/>Chapter 3. Acceptance sampling<br/>Chapter 4. Statistical process control<br/>Chapter 5. Quality standards and business excellence models<br/>Chapter 6. Software quality management<br/>Chapter 7. Total quality management <br/>Chapter 8. Six sigma<br/>Chapter 9. Experimental designs and taguchi method<br/>Chapter 10. Service quality management<br/>Chapter 11. Cost of quality<br/>Chapter 12. Quality strategy for Indian industry<br/>Index<br/> 
<br/><br/><label>ISBN: </label>9780195677959 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.
<br/><br/><label>Dewey Class. No.: </label>658.4013  / BED/QUA