Sales management : analysis and decision making
by Thomas N. Ingram ... [et al.].
- 6th ed.
- South Western : Thomas, 2007.
- 436 p.
Table of contents: Part 1. Describing the personal selling function Part 2. Defining the strategy role of the sales of function Part 3. Developing the salesforce Part 4. Directing the sales force Part 5. Determining salesforce effectiveness and performance Index