Credit cards a legal guide : with special reference to credit card frauds.
by Rupa Mehta and Rohinton Mehta.
- 2nd ed.
- Delhi : Universal, 2009.
- 306 p.
Table of Contents: Chapter 1. Money and Plastic Money Chapter 2. Types of Cards Chapter 3. Smart Cards Chapter 4. Multi Application Smart Cards Chapter 5. Features of a Card Chapter 6. Credit Card Application Form Chapter 7. Critertia for Acceptance of an Aoplicant Chapter 8. Credit Rating Chapter 9. Credit Rating: Applying ' Kepner-Tregoe" Chapter 10. Debt Repayment Assurance: Credit Control Techniques Chapter 11. Card Cycle Chapter 12. The Credit Card Contract Chapter 13. Marketing of Credit Cards Chapter 14. Model Code of Conduct for the Direct Selling Agents (DSAs) Chapter 15. Risks Faced by the Credit Card Industry Chapter 16. Card Comparison Chapter 17. Credit Card Payment Default Chapter 18. Collections Chapter 19. Telephone Collection Techniques Chapter 20. A Best 'Practice' Manual to Counter Excuses and Objections for Payment Default Chapter 21. Collection Letter Formats Chapter 22. Credit Card Fraud Chapter 23. Credit Card Fraud Detection Techniques Chapter 24. Credit Card Fraud Investigation Chapter 25. Credit Cards and the Criminal Law Chapter 26. An Ace up the Sleeve: Section 138 of teh Negotiable Instrument Act Chapter 27. The Liability of Banks and Card-Holders Chapter 28. The Ethics of Credit Card Business Chapter 29. Relevant provisions of Indian Statutes Chapter 30. Glossary & Abbreviations Chapter 31. Useful Addresses and Websites Bibliography Subject Index