TY - BOOK AU - Rajmanohar, T. P. (Ed.) TI - Total quality management: contemporary perspectives and cases SN - 9788131414293 U1 - 658.4013 PY - 2008/// CY - Hyderabad PB - ICFAI, KW - Management N1 - Table of Contents : Section 1. Perspectives Section 2. Issues in Implementation Section 3. Experiences Index ER -