TY - BOOK AU - Jaya Krishna, S. (Ed.) TI - Sales force automation: concepts and perspectives SN - 9788131405123 U1 - 658.81 PY - 2006/// CY - Hyderabad PB - ICFAI KW - Marketing N1 - Table of contents: Section 1. Introduction Section 2. Perspectives and practices Section 3. Implementation insights Index ER -