TY  - BOOK
AU  - Bandyopadhay, P. K. (Ed.)
TI  - Measuring productivity in services : : new dimensions
SN  - 9788131405307
U1  - 658.5  
PY  - 2006///
CY  - Hyderabad
PB  - ICFAI
KW  - Service Industries--Management
N1  - Table of Contents :
Section 1. Productivity dimensions revisited
Section 2. Productivity in retail
Section 3. Productivity in financial services
Section 4. Productivity in education and health services
Index

ER  -