TY  - BOOK
AU  - Rao, Pramod (Ed.)
TI  - International organisation for standardization (ISO): an introduction
SN  - 9788131407868
U1  - 389.60601 
PY  - 2007///
CY  - Hyderabad
PB  - ICFAI
KW  - Communication Service
N1  - Table of Contents:
Section 1. Introduction
Section 2. Applications and cases
ER  -