TY  - BOOK
AU  - Universities Press
TI  - Global bench marking: for competitive edge
SN  - 9788173711060
U1  - 658.562  
PY  - 2000///
CY  - Hyderabad
PB  - ICFAI
KW  - Management
N1  - Table of contents:
Chapter 1. The benchmarking process
Chapter 2. Benchmarking models
Chapter 3. Benchmarking manufacturing
Chapter 4. Benchmarking customer satisfaction
Chapter 5. Benchmarking global management practices
Chapter 6. Benchmarking your alliance partner
Chapter 7. Benchmarking executive relocation policies
Index
ER  -