Universities Press

Global bench marking : for competitive edge by University Press. - Hyderabad : ICFAI, 2000. - 98 p.

Table of contents:
Chapter 1. The benchmarking process
Chapter 2. Benchmarking models
Chapter 3. Benchmarking manufacturing
Chapter 4. Benchmarking customer satisfaction
Chapter 5. Benchmarking global management practices
Chapter 6. Benchmarking your alliance partner
Chapter 7. Benchmarking executive relocation policies
Index

9788173711060


Management.

658.562 / EIU/GLO